Privacy Policy
This Privacy Policy describes how Splsator MX ("we," "us," or "our"), located at Miguel Hidalgo 94, Xalapa, Veracruz, Mexico, collects, uses, stores, and protects personal data provided by users of this website in accordance with Mexico's Ley Federal de Protección de Datos Personales en Posesión de los Particulares (LFPDPPP) and its Regulations.
1. Identity and Contact of the Data Controller
- Name: Splsator MX
- Address: Miguel Hidalgo 94, Xalapa, Veracruz, Mexico
- Email: info@splsatormx.com
- Phone: +52 228 812 3489
- Website: splsatormx.com
2. Personal Data Collected
We collect the following categories of personal data when you use our contact form or browse this website:
- Identification data: full name
- Contact data: email address, telephone number
- Communication data: content of messages submitted through the contact form
- Technical data: IP address, browser type and version, operating system, pages visited, time and date of access, referring URL (collected automatically via cookies and server logs)
We do not collect sensitive personal data as defined under Article 3, Section VI of the LFPDPPP.
3. Purposes of Data Processing
Personal data is processed for the following primary purposes:
- Responding to inquiries submitted through the contact form
- Operating and maintaining this website
- Analyzing website usage to improve content and user experience
- Complying with applicable legal obligations
Secondary purposes (which do not originate the legal relationship and require your consent) include: sending informational updates about new educational content published on this site. You may opt out of secondary purposes at any time by contacting us at info@splsatormx.com.
4. Legal Basis for Processing
- Contact form submissions: consent provided when submitting the form and accepting this Privacy Policy
- Technical data: legitimate interest in operating a functional and secure website
- Legal obligations: compliance with applicable Mexican law
5. Data Transfers
We do not sell, rent, or trade personal data to third parties. We may share data with the following categories of recipients solely as necessary to operate this site:
- Web hosting and infrastructure providers operating under data processing agreements
- Analytics service providers (anonymized or aggregated data only)
- Competent authorities when required by law
Any transfer of personal data outside Mexico will be carried out in accordance with Chapter V of the LFPDPPP and will require your prior consent unless an exception applies.
6. Data Retention
- Contact form data: retained for up to 24 months from the date of submission, or until you request deletion
- Technical and analytics data: retained for up to 26 months in aggregated or anonymized form
- Data required for legal compliance: retained for the period required by applicable law
7. Your Rights (ARCO Rights)
Under the LFPDPPP, you have the right to:
- Access: know what personal data we hold about you and how it is used
- Rectification: request correction of inaccurate or incomplete data
- Cancellation: request deletion of your personal data when no longer necessary
- Opposition: object to the processing of your data for specific purposes
To exercise any of these rights, submit a written request to info@splsatormx.com including: your full name, a copy of an official identification document, a clear description of the right you wish to exercise, and any relevant supporting information. We will respond within 20 business days as required by law.
8. Cookies
This website uses cookies. For detailed information about the types of cookies used, their purposes, and how to manage your preferences, please see our Cookie Policy.
9. Security Measures
We implement administrative, technical, and physical security measures appropriate to protect personal data against unauthorized access, loss, misuse, alteration, or destruction. These include encrypted connections (HTTPS), access controls, and regular security reviews.
10. Changes to This Policy
We may update this Privacy Policy periodically. Any material changes will be reflected by updating the "Last Updated" date above. Continued use of this website after changes constitutes acceptance of the revised policy. We recommend reviewing this page periodically.
11. Contact for Privacy Matters
For any questions, requests, or complaints regarding the processing of your personal data, contact us at:
- Email: info@splsatormx.com
- Phone: +52 228 812 3489
- Address: Miguel Hidalgo 94, Xalapa, Veracruz, Mexico
If you believe your data protection rights have not been adequately addressed, you may file a complaint with Mexico's data protection authority, the Instituto Nacional de Transparencia, Acceso a la Información y Protección de Datos Personales (INAI), at www.inai.org.mx.